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General Questions
Your Surf Realtors Account
Safety Measures

General Questions

What is Surf Realtors Platform?

Surf Realtors is an online marketplace that connects home buyers and sellers with a nationwide network of real estate agents. The platform simplifies real estate transactions while helping all parties save money.


Unlike traditional lead generation models, Surf Realtors allows agents to connect directly with potential leads at no cost. Agents can also offer flexible, fractional services—such as MLS listings, home tours, and offer reviews—while expanding their reach.

Home Buyers and sellers can compare multiple agents, choosing based on experience, service offerings, and potential savings like commission rebates or reduced listing fees. Home buyers and sellers can also hire agents for specific fractional services—such as MLS listings, writing offers, home tours, and more—depending on their individual needs

 Surf Realtors is limited to host a select number of  real estate agents, with state-specific caps in place. This creates a highly exclusive opportunity to be part of a innovative marketplace, providing unparalleled value and a distinct competitive edge.

Set up your profile today to secure your spot before registration closes.

 

What fees does Surf Realtors Platform charge?

No Fees, No Commitments - For Now 
 
Both clients and freelancers can join the platform for free.

We're currently offering full access to our platform completely free of charge for the first few months as we build traction and grow our community of realtors, buyers, and sellers.

There’s no subscription fee and no credit card required — just sign up and start using the platform. Once we’ve established a steady flow of users, we plan to introduce a modest subscription fee to help maintain and enhance the platform.

Until then, enjoy everything the platform has to offer — totally risk-free.   

How do I sign up?

Clients: To sign up, follow the steps below:
  1. Go to Login/Sign Up.
  2. Click Create an Account.
  3. Choose "As a Seeker" to create a client account.
  4. Enter the details requested and create the account.
  5. Verify your email (if required).
  6. Log into the account.
  7. Post a biddable or fixed job.
Freelancers: To sign up, follow the steps below:
  1. Go to Login/Sign Up.
  2. Click Create an Account.
  3. Choose "As a Service Provider" to create a freelancer account.
  4. Enter the details requested and create the account.
  5. Verify your email (if required).
  6. Log into the account.
  7. Go to the dashboard. NOTE: You will have to fill out a form stating your skills, experience, and everything before you can access the dashboard.
  8. So, add all your details in the form that shows up.
  9. Look for jobs and place a bid.

How will Surf Realtors work for me as a client(Home buyer/seller)?

Buyers and Sellers, already feeling the strain of rising home costs and interest rates, can find relief through the surf realtors platform. Connect directly with seasoned realtors who offer realtor rebates or discounted listing fees - helping you save thousands of dollars on your real estate transaction.
 
All you need to do is post a job on the platform.

 There are two types of jobs - Public and Private.
  •  Public Job:     Post your job publicly to connect with a broad network of experienced real estate agents. Easily review applicants and select the best match based on your budget, required expertise, specific skills, and other preferences—such as agent rebates, reduced listing fees, or discounted commission rates.
  • Private Job: Share your job privately by inviting a curated list of real estate agents after reviewing their profiles and expertise. Invited agents will submit tailored proposals, giving the flexibility to negotiate terms, and choose the most suitable agent based on your budget, requirements and other preferences—such as agent rebates, reduced listing fees, or discounted commission rates.

How will Surf Realtors Platform work for me as a real estate agent?

 

Rather than investing thousands of dollars in costly third-party lead generation platforms, agents can join our platform, access high quality leads from the comfort of their own home, and save significantly - without the overhead costs.


Simply create your profile, highlight your skills and expertise, apply for jobs that match your strengths. At times, potential leads may contact you directly through the marketplace platform, allowing you to connect and work together seamlessly.

By joining Surf Realtors, you’ll benefit from:

  • Access to qualified leads without the hassle of cold outreach
  • Increased visibility among active buyers and sellers
  • Reduced lead acquisition costs and lower marketing expenses, maximizing your profitability.
  • More opportunities to expand your client base and boost your earnings
  • The opportunity to offer fractional real estate services across licensed states.

Get started for FREE—sign up today and take your real estate career to the next level.

 

Will Surf Realtors Platform provide work to me?

 

Surf Realtors does not give you work. 

 It is simply a platform that allows you to get the potential leads. You will have to search for jobs that fit your skillset, apply or bid on them, and wait for the client to reach out to you. At times, potential leads may contact you directly through the marketplace platform, allowing you to connect and work together seamlessly.

 If you match the requirements of the client, and have submitted a great bid, you will be hired and can begin working with them. 

 

Your Surf Realtors Account

How to manage my Surf Realtors account?

For both freelancers and clients, once you log into your account, you are directed to the homepage of the platform. 
 
To view your account details and manage the settings, click the profile icon at the top right corner of the page and go to "dashboard."
 
On your dashboard, you will be able to manage everything for your account including updating your details and so on.
 
Clients can post jobs from the dashboard, manage the jobs in progress, and so on.
 
Freelancers can review the jobs that are currently in progress, look for more jobs and so on. 

How to close my account on Surf Realtors Platform?

On your dashboard, go to account settings and select Delete My Account. 
 
Points to be noted:
  • Ensure all your jobs are completed or have ended. You won't be able to close the account if there is a job still in progress.
  • Remember that everything in the account will be deleted permanently and you will have to recreate a new account and build it up all over again.

Can I change my email address?

Yes, you can absolutely change your email address at any time. To change this visit - your dashboard > Account Settings > Change Credentials. Then, enter your new email address, verify your password, and click Save. 
 
With this, a verification email link will be sent to your new email address. Click it to verify your new email. And with this, your email address will be updated accordingly. 

How do I verify my account?

Once you have registered on the platform, you will receive an email on your email address with a verification link.
Click this link to verify your account.
Once done, log into your account to take the next step. 

Why do I need to verify my identity?

At Surf realtors, we work towards keeping everyone safe, which is why it is important for a freelancer to verify their identity by sharing an official government ID.  
 
The verification process is only done once, usually at the beginning of your journey on the platform. However, if there is any sort of misconduct or dispute that arises, you might be asked to share your ID again and even get on a video call to clarify and sort everything out. 

To verify your identity initially:
  • Upload an official government ID (passport, driver's license, etc)
  • Take a selfie and upload it.
NOTE: Both the selfie and government ID photos need to match for the process to go through. 
 
It usually takes about 24 to 72 hours for the team to complete the verification process. If there are any doubts, we might ask you to get on a video call as well. 
 
Please keep in mind that we are not here to discourage you. We want to help you get the best services and the only way a client will trust and hire you is if you are verified. So, bear with this process.

You will need to add a photo of an official government ID (driver’s license, passport, etc.) from a list of documents available to you—depending on your country of residence.
After uploading your ID, you’ll be asked to take a selfie.
Your selfie and ID must match and belong to you in order to complete the process.

Can I change my name?

Yes, you can change your name on the platform. 
 
To do this - go to Your Dashboard > Account Settings > Personal Info.
 
Edit your name and click Save.
 
It is important to note that when you change your name, you will be asked to share a government verification with it as well. So, be prepared accordingly as we take the identity verification process quite seriously. 

Safety Measures

Why do I need to verify my identity?

As part of our efforts to keep Surf Realtors, a safe place for our community and to conduct business, we often require freelancers to verify their identity. 
 
The process is very simple where the freelancer simply has to share a government ID and their selfie. However, they need to ensure that the selfie and image on the government ID resemble. If there is any doubt, our team can also ask you to come on a video call. 
 
NOTE: Be aware that the verification process depends on the freelancer and we cannot guarantee that they are who they claim to be. Our process includes verifying their government IDs only. For additional issues, it is better to contact our team or seek further legal help. 

It is always the best idea to use your best judgment and learn more with Communication.

Can I change my password?

Yes, you can easily change your password at any time under your dashboard > Account Settings > Change Credentials. 
 
If, however, you have misplaced your password, you can get a reset link on your email address by using the forgot password option on the sign in page. 

How to manage spam messages or a user troubling you?

Firstly, we try our best to ensure that this situation never comes up. 
 
However, if you come across someone who is spamming you or troubling you, contact our support team immediately. We will ensure that the respective person is dealt with instantly. And if things do not get better, we will remove the person from the platform. 

Is my data safe and kept private on Surf Realtors?

Surf Realtors has a strict GDPR policy and we believe in data privacy. 
 
In case you feel that your data is being misused and want to know what data have we stored of yours in our dashboard, you can request for the same immediately. Our team will share a detailed list of all your data that we have stored and where it is being used (in a completely transparent manner). 
 
In addition to this, if you do not feel safe at all using our platform, even after communicating with us about the issue, we offer the option to delete your account and all your data permanently. 
 
Visit our privacy policy page to get more information on this!

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